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Meet the Team

David Lowe
David Lowe

Assistant Sales Manager

How do you make it a positive 'do' experience for the customer?  After nine years at Narellan, my knowledge of Subaru and our...

View More

How do you make it a positive 'do' experience for the customer?  After nine years at Narellan, my knowledge of Subaru and our local area helps customers feel at ease.

What makes you a special team member at your dealership? My knowledge of the Subaru range.

View Less
Steve Sahin
Steve Sahin

Senior Sales Consultant

How do you make it a positive 'do' experience for the customer?  Excellent customer meet-and-greet, comprehensive information and a drive it your way...

View More

How do you make it a positive 'do' experience for the customer?  Excellent customer meet-and-greet, comprehensive information and a drive it your way experience.

How do you deliver excellent customer service? A friendly manner, never-say-no attitude, and delivering what you promise.

What makes you a special team member? 20 years experience, knowing up to 71% of return customers, and repeat business.

View Less
Walid Hajj Ali
Walid Hajj Ali

Sales Cadet

How do you make it a positive 'do' experience for the customer?  Always following up and knowing where the customer is at.How do...

View More

How do you make it a positive 'do' experience for the customer?  Always following up and knowing where the customer is at.

How do you deliver excellent customer service? Listen twice, speak once. I always understand what and where my clients are in the process.

What makes you a special team member at your dealership? My active and bubbly personality.

View Less
Sania Ciolac
Sania Ciolac

Business Manager

How do you make it a positive 'do' experience for the customer? Knowing the customer is always right and delivering exceptional customer service.How do...

View More

How do you make it a positive 'do' experience for the customer? 
Knowing the customer is always right and delivering exceptional customer service.

How do you deliver excellent customer service?
Smile and always go the extra mile for the customer.

What makes you a special team member at your dealership?
I'm always ready to help my team and be supportive.

View Less
Veronica Newton
Veronica Newton

Finance Assistant

How do you make it a positive 'do' experience for the customer?  Be enthusiastic.How do you deliver excellent customer service? Maintaining a positive attitude...

View More

How do you make it a positive 'do' experience for the customer?  Be enthusiastic.

How do you deliver excellent customer service? Maintaining a positive attitude and smiling face.

What makes you a special team member at your dealership? Being able to assist my team in all areas.

View Less
Cassandra Watt
Cassandra Watt

Delivery Coordinator

How do you make it a positive 'do' experience for the customer?  I am enthusiastic when speaking to customers! If I seen happy...

View More

How do you make it a positive 'do' experience for the customer?  I am enthusiastic when speaking to customers! If I seen happy and excited, it carries through, and the customers mirror that.

How do you deliver excellent customer service?  Strive to be enthusiastic every single day!

What makes you a special team member? I am a car enthusiast, and I love being in the automotive environment.

View Less
Phil Eyke
Phil Eyke

Service Manager

How do you make it a positive ‘do’ experience for the customer? Ensure our team provide customers with all the information to be...

View More
  • How do you make it a positive ‘do’ experience for the customer? Ensure our team provide customers with all the information to be able to use their Subaru to its full potential.
  • What is your favourite Subaru vehicle and why? Outback., it fits the family with comfort and has all the latest technology.
  • How do you deliver excellent customer service? By treating every customer as I would expect to be treated in order to be impressed during each and every interaction.
View Less
Simone Fisher
Simone Fisher

Service Advisor

How do you make it a positive ‘do’ experience for the customer? Make the customer feel welcome and assist them in any way that...

View More
  • How do you make it a positive ‘do’ experience for the customer? Make the customer feel welcome and assist them in any way that I can.
  • What is your favourite Subaru vehicle and why? Subaru Liberty – comfortable and powerful!
  • How do you deliver excellent customer service? Always greet the customer with a smile and positive attitude. My goal is that all customers leave our service centre satisfied with their experience with us.

View Less
Joe Fishburn
Joe Fishburn

Service Advisor

What makes you a special team member at your dealership? I enjoy helping others and sharing my mechanical knowledge.What does excellent customer service...

View More
  • What makes you a special team member at your dealership? I enjoy helping others and sharing my mechanical knowledge.
  • What does excellent customer service mean to you? Being  honest and respectful to customers. Communicating with thorough detail what work has been carried out on their Subaru
  • What is your favourite Subaru vehicle and why? My favourite is the 1999 STI due to its rally heritage and raw power.
View Less
Andy Davies
Andy Davies

Workshop Controller

Phone: 02 88929521

What is your favourite Subaru vehicle and why? 1988 Subaru Brumby. I believe it was the first real on-demand AWD cross-over vehicle to hit...

View More

What is your favourite Subaru vehicle and why? 1988 Subaru Brumby. I believe it was the first real on-demand AWD cross-over vehicle to hit Australia. I owned one, it changed my life and forged my career.

What makes you a special team member at your dealership? I try my best to boost team morale and be open and honest with my team and customers.

How do you makes it a positive 'do' experience for the customer? I always strive to exceed expectations and give customers great value for money.

View Less
Aaron O'Brien
Aaron O'Brien

Workshop Foreman

How do you make it a positive 'do' experience for the customer? Greeting people with a smile and a warm welcome.What is your favourite...

View More

How do you make it a positive 'do' experience for the customer? Greeting people with a smile and a warm welcome.

What is your favourite Subaru vehicle and why? MY08 Subaru Liberty GT STi. A great mix of performance and luxury. 

How do you deliver excellent customer service? Going above and beyond to ensure that work has been completed to a phenomenal level.

View Less
Sania Ciolac
Sania Ciolac

Business Manager

How do you make it a positive 'do' experience for the customer? Knowing the customer is always right and delivering exceptional customer service.How do...

View More

How do you make it a positive 'do' experience for the customer? 
Knowing the customer is always right and delivering exceptional customer service.

How do you deliver excellent customer service?
Smile and always go the extra mile for the customer.

What makes you a special team member at your dealership?
I'm always ready to help my team and be supportive.

View Less
Veronica Newton
Veronica Newton

Finance Assistant

How do you make it a positive 'do' experience for the customer?  Be enthusiastic.How do you deliver excellent customer service? Maintaining a positive attitude...

View More

How do you make it a positive 'do' experience for the customer?  Be enthusiastic.

How do you deliver excellent customer service? Maintaining a positive attitude and smiling face.

What makes you a special team member at your dealership? Being able to assist my team in all areas.

View Less
Renee Russell
Renee Russell

Accounts Clerk

How do you make it a positive 'do' experience for the customer?  Greet customers with a smile.How do you deliver excellent customer service? Listening...

View More

How do you make it a positive 'do' experience for the customer?  Greet customers with a smile.

How do you deliver excellent customer service? Listening to customer's needs and a positive attitude.

What makes you a special team member at your dealership? Being able to help all of the team at Narellan Subaru.

View Less
Phil Eyke
Phil Eyke

Service Manager

How do you make it a positive ‘do’ experience for the customer? Ensure our team provide customers with all the information to be...

View More
  • How do you make it a positive ‘do’ experience for the customer? Ensure our team provide customers with all the information to be able to use their Subaru to its full potential.
  • What is your favourite Subaru vehicle and why? Outback., it fits the family with comfort and has all the latest technology.
  • How do you deliver excellent customer service? By treating every customer as I would expect to be treated in order to be impressed during each and every interaction.
View Less
David Lowe
David Lowe

Assistant Sales Manager

How do you make it a positive 'do' experience for the customer?  After nine years at Narellan, my knowledge of Subaru and our...

View More

How do you make it a positive 'do' experience for the customer?  After nine years at Narellan, my knowledge of Subaru and our local area helps customers feel at ease.

What makes you a special team member at your dealership? My knowledge of the Subaru range.

View Less
Steve Sahin
Steve Sahin

Senior Sales Consultant

How do you make it a positive 'do' experience for the customer?  Excellent customer meet-and-greet, comprehensive information and a drive it your way...

View More

How do you make it a positive 'do' experience for the customer?  Excellent customer meet-and-greet, comprehensive information and a drive it your way experience.

How do you deliver excellent customer service? A friendly manner, never-say-no attitude, and delivering what you promise.

What makes you a special team member? 20 years experience, knowing up to 71% of return customers, and repeat business.

View Less
Walid Hajj Ali
Walid Hajj Ali

Sales Cadet

How do you make it a positive 'do' experience for the customer?  Always following up and knowing where the customer is at.How do...

View More

How do you make it a positive 'do' experience for the customer?  Always following up and knowing where the customer is at.

How do you deliver excellent customer service? Listen twice, speak once. I always understand what and where my clients are in the process.

What makes you a special team member at your dealership? My active and bubbly personality.

View Less
Sania Ciolac
Sania Ciolac

Business Manager

How do you make it a positive 'do' experience for the customer? Knowing the customer is always right and delivering exceptional customer service.How do...

View More

How do you make it a positive 'do' experience for the customer? 
Knowing the customer is always right and delivering exceptional customer service.

How do you deliver excellent customer service?
Smile and always go the extra mile for the customer.

What makes you a special team member at your dealership?
I'm always ready to help my team and be supportive.

View Less
Veronica Newton
Veronica Newton

Finance Assistant

How do you make it a positive 'do' experience for the customer?  Be enthusiastic.How do you deliver excellent customer service? Maintaining a positive attitude...

View More

How do you make it a positive 'do' experience for the customer?  Be enthusiastic.

How do you deliver excellent customer service? Maintaining a positive attitude and smiling face.

What makes you a special team member at your dealership? Being able to assist my team in all areas.

View Less
Renee Russell
Renee Russell

Accounts Clerk

How do you make it a positive 'do' experience for the customer?  Greet customers with a smile.How do you deliver excellent customer service? Listening...

View More

How do you make it a positive 'do' experience for the customer?  Greet customers with a smile.

How do you deliver excellent customer service? Listening to customer's needs and a positive attitude.

What makes you a special team member at your dealership? Being able to help all of the team at Narellan Subaru.

View Less
Cassandra Watt
Cassandra Watt

Delivery Coordinator

How do you make it a positive 'do' experience for the customer?  I am enthusiastic when speaking to customers! If I seen happy...

View More

How do you make it a positive 'do' experience for the customer?  I am enthusiastic when speaking to customers! If I seen happy and excited, it carries through, and the customers mirror that.

How do you deliver excellent customer service?  Strive to be enthusiastic every single day!

What makes you a special team member? I am a car enthusiast, and I love being in the automotive environment.

View Less
Phil Eyke
Phil Eyke

Service Manager

How do you make it a positive ‘do’ experience for the customer? Ensure our team provide customers with all the information to be...

View More
  • How do you make it a positive ‘do’ experience for the customer? Ensure our team provide customers with all the information to be able to use their Subaru to its full potential.
  • What is your favourite Subaru vehicle and why? Outback., it fits the family with comfort and has all the latest technology.
  • How do you deliver excellent customer service? By treating every customer as I would expect to be treated in order to be impressed during each and every interaction.
View Less
Simone Fisher
Simone Fisher

Service Advisor

How do you make it a positive ‘do’ experience for the customer? Make the customer feel welcome and assist them in any way that...

View More
  • How do you make it a positive ‘do’ experience for the customer? Make the customer feel welcome and assist them in any way that I can.
  • What is your favourite Subaru vehicle and why? Subaru Liberty – comfortable and powerful!
  • How do you deliver excellent customer service? Always greet the customer with a smile and positive attitude. My goal is that all customers leave our service centre satisfied with their experience with us.

View Less
Joe Fishburn
Joe Fishburn

Service Advisor

What makes you a special team member at your dealership? I enjoy helping others and sharing my mechanical knowledge.What does excellent customer service...

View More
  • What makes you a special team member at your dealership? I enjoy helping others and sharing my mechanical knowledge.
  • What does excellent customer service mean to you? Being  honest and respectful to customers. Communicating with thorough detail what work has been carried out on their Subaru
  • What is your favourite Subaru vehicle and why? My favourite is the 1999 STI due to its rally heritage and raw power.
View Less
Andy Davies
Andy Davies

Workshop Controller

Phone: 02 88929521

What is your favourite Subaru vehicle and why? 1988 Subaru Brumby. I believe it was the first real on-demand AWD cross-over vehicle to hit...

View More

What is your favourite Subaru vehicle and why? 1988 Subaru Brumby. I believe it was the first real on-demand AWD cross-over vehicle to hit Australia. I owned one, it changed my life and forged my career.

What makes you a special team member at your dealership? I try my best to boost team morale and be open and honest with my team and customers.

How do you makes it a positive 'do' experience for the customer? I always strive to exceed expectations and give customers great value for money.

View Less
Aaron O'Brien
Aaron O'Brien

Workshop Foreman

How do you make it a positive 'do' experience for the customer? Greeting people with a smile and a warm welcome.What is your favourite...

View More

How do you make it a positive 'do' experience for the customer? Greeting people with a smile and a warm welcome.

What is your favourite Subaru vehicle and why? MY08 Subaru Liberty GT STi. A great mix of performance and luxury. 

How do you deliver excellent customer service? Going above and beyond to ensure that work has been completed to a phenomenal level.

View Less